Electronic Hook Switch, or EHS for short.
It’s a device that is able to electronically connect a wireless headset with a telephone and provide certain functions via headset.

These devices are available for Bluetooth headsets as well as for headsets using the DECT standard.
An EHS allows telephone calls to be controlled entirely from the headset, without the user being near the telephone.
So calls can for example be accepted or ended right from the headset.

It eliminates mechanical solutions such as lifting a receiver and ensures the function is reliable. EHS typically works with all EHS-compatible headsets.
The ability to accept or make calls from the headset. It allows the user to be fully mobile within a certain range and provide flexibility in his work. Switching calls between the headset and telephone allows calls to be transferred back to the normal receiver once the employee is near the phone again.
Another benefit is eliminating investments in expensive telephone technology, since Electronic Hook Switch works on a lot of standard phones.

Cackle Telecommunications is proud to provide electronic hook switch to NZ businesses.
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