What are the benefits of using a business headset?
Headphones and headsets have been around for a long time and the advent of unified communications technology has brought together data and voice into a single network, allowing people to communicate with one another in new ways. But it hasn’t solved a basic problem, holding a telephone handset or mobile phone to your face is not a great way to talk! In this blog, we’ll discuss what are the benefits of using a business headset for you your organisation over holding a handset or cellphone for your day to day phone calls.
Increased productivity and freedom
Headsets free your hands so that you can work, take notes, open drawers to find files and do a myriad of other things while you’re on the phone. A study done by H.B. Maynard & Co., Inc. showed that using headset instead of traditional telephone increases staff’s productivity 43% Therefore, it is a no brainer to use a pair of headset for your everyday phone calls to clients and colleagues.
Wireless headsets offer the added freedom, you can walk around to grab a co-workers or resources in support of your call. The physical freedom that wireless headsets provide allow workers determine how much of their attention to give to the phone call, letting them potentially increase their productivity.
If you’re already sold on this, contact our team today at [email protected] and have a chat about different headset offering that is compatible for your environment.
High audio and call quality
Headsets optimize sound quality for both ends of the conversation. They’re easy to listen to because of high-quality speakers that are held onto your ear in a position that you determine. Many headsets have amplifiers that let you set the tone and volume of the sound.
The microphone boom is in the perfect position to pick up your voice while also being out of the way of your facial movements and the rubbing and scratching sounds that they can cause. In addition, many headsets also have microphone noise-cancelling technology that creates a speech bubble and actively blocks background noises for the other end of the caller. It also filter out background noise for you as the user with passive noise-cancelling or active noise-cancelling speaker. If you work in a busy office, you’ll be able to hear your caller much better and clearer.
Better health and posture
If you’ve ever tried to hold a phone to your face while you take notes or type, you know that traditional desk and mobile phones aren’t very comfortable to use if you also need both hands.
A survey commissioned by headset maker Poly confirmed not just that headsets are more comfortable, but that they’re actually better for their users’ health. According to the study taken from the survey, on average, headset users have 35% less muscle tension in their necks, shoulders and upper backs than regular phone users when talking and performing common office tasks.
A Santa Clara Valley Medical Center study has also shown that headset use can reduce muscle tension of the sort that can lead to muscle strain and chronic pain. Use of a telephone headset can reduce stress on the neck, shoulder, and upper back by as much as 40%. It is very important to look out for your personal health and colleagues around you!