Pricing

We have pricing plans to suit your business Needs

3 Easy Steps To Finalise Your Pricing Plan


Starters

1. Select End User Type

An end user is someone who makes/receives calls.

Each user requires a service pack which provides a defined amount of service inclusions.

Deserts

3. Do you require Deskphone and Headset

Choose from Cackle’s wide range of phone and headset hardware to suit your need and boost your productivity. 

Some deskphones would not be compatible with Cloud Hub. 

If you are unsure, feel free to contact us.

Mains

2. Select Individual and Group Add-ons

Add-ons provide extended abilities for end users or group services, like call recording, connecting an end user to call centre or CRM integration.

Group services are similar to add-ons but are applied to the whole user group.

1. End User Type

Pay as you GO Included Calls

Office

$10 / month
  • Core Telephony Features
  • Voicemail
  • Hunt Groups
  • Hold Music
  • Three Way Calls
  • Directory Number Hunting

Collaboration

$25 / month
  • All Office and Executive Features
  • Instant Messaging
  • MyRoom Collaboration (Messaging, Screensharing)
  • Video on Demand
  • File Sharing
  • Unified Communication Application

Office

$25 / month
  • Included Calls
  • Core Telephony Features
  • Voicemail
  • Hunt Groups
  • Hold Music
  • Three Way Calls
  • Directory Number Hunting

Collaboration

$35 / month
  • All Office and Executive Features
  • Instant Messaging
  • MyRoom Collaboration (Messaging, Screensharing)
  • Video on Demand
  • File Sharing
  • Unified Communication Application

2. Add-Ons

Group Add-ons

  • Auto Attendant IVR Basic

    A voice menu system that allows callers to be transferred to an extension without going through an operator or receptionist

  • Auto Attendant IVR with Time of Day Routing

    Design a multi-tier IVR with voicemail and call routing options so your inbound calls go to the right place, at the right time

  • Hunt Group with Time of Day Routing

    The ability to distribute calls from just a single telephone number

  • Fax Service

    Enables Fax

  • SIP Trunk

    Use your current analogue phones to make calls on Cloud Hub

Individual Add-ons

  • Call Recording

    Record your calls. Can configure into different recording modes

  • CRM Integrator

    Integrate your existing CRM to Cloud Hub Input call data and insights directly into your CRM or utilise CRM information to personalise the customer experience

  • Reception Console Web App

    Manage inbound calls, call flows and source caller IDs for the best first experience

  • Call Centre Supervisor Web App

    Queue status visibility and Call Agents Status

  • Call Centre Agent Web App

    Queue status visibility

  • Basic Call Queue Agent

    Queue Capacity: 25

  • Enhanced Call Queue Agent

    Queue Capacity: 50

  • Premium Call Queue Agent

    Queue Capacity: 525



3. Hardware

Can't find what you need?

Visit our hardware store for more options

Call Us, Write Us, or Knock on Our Door

Contact Us

Fill in your details on the contact form, we would love to hear from you.

  • Monday - Friday: 9AM - 5:30PM
    Saturday & Sunday: Closed

Let׳s Meet

Coffee Is On Us

Give Us A Call​​

0508 222 553

We're On The Map​​

Level 2 A1, 22 Dundonald Street Eden Terrace, Auckland 1021

Send Us A Message​​

[email protected]

Want To Learn More About Our Services?

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