Microsoft Teams Calling

the intuitive experience that makes Microsoft Teams Calling The Platform of Choice

Microsoft Teams Calling - Future-proof Your Business

Your Dream. Our Mission.

Microsoft Teams is one of the most widespread platforms for collaboration in businesses and organisation globally. Empower your staff to be productive with Microsoft Teams Calling no matter where they are with the ability to make any calls from within Microsoft Teams.

Simplify your enterprise voice service with a reliable, high-quality calling solution integrated with carrier grade infrastructure.

Cloud Phone System

Connect your business phone line in Microsoft Teams to make and receive public calls

 

Cloud Phone System

Extend a single number range across devices and access advanced telephone features

Microsoft Teams Calling

Sync calls, video, chat and files seamlessly across all devices for simple distributed workforces.

Microsoft Teams Calling

Fast provisioning for no downtime and a familiar user experience for your team

How Microsoft Teams Calling Works:

Microsoft Teams Calling

Using Direct Routing and Access4, a Teams environment can be connected to the public network (PSTN) without any additional on-premises hardware or software. This is the solution for organisations with voice already in the cloud, or those making the move away from an onsite PBX.

Microsoft Teams Calling

Microsoft Teams integration can be more than just direct routing. You can scope complete solutions that enable the replacement of a PBX, including Managed Voice, Unified Communications as a Service (UCaaS) and even Contact Centre as a Service (CCaaS).

This is a multi-functional solution tailored to each and different role in your business. Office-centric collaborative roles can utilise the video telephony and basic call features, while call-intensive roles such as support and services are enabled with advanced call features.

Features:
– Call Queuing
– Call Recording
– Call Forwarding
– Skill-based Call Routing
– Auto Attendant
– Custom on-hold-music
– CRM Integration
– Call Analytics and Reporting

Microsoft Teams Calling License Requirements

Supports any Business or Enterprise Microsoft 365 license with Microsoft Teams, and the appropriate phone system license. Visit Microsoft for more information.

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