Zoom Phone

Cloud VoIP Phone solution for businesses of all sizes

What is Zoom Phone?

Zoom Phone is a simple, secure, video-first, cloud phone system that is innovative, reliable and scalable in over 40+ countries across the world.

It offers a single platform (currently with over 400 features) that support inbound and outbound calling through the public switched telephone network or PSTN. It is built for the modern enterprise communication on one unified application with seamlessly transition from Zoom desktop and mobile app.

Zoom Phone Interface & Features

Keeping you securely connected wherever you are

Empower your staff to make phone calls with the same ease and familiarity as Zoom video meeting. No more switching between application for meeting and calling, Zoom Phone license activates the Zoom Calling interface and users can now transition between chat, calling, and video meeting seamlessly on a single app.

Voicemails and Call History

View your call history, listen to or read transcribed voicemails, and return calls directly from the app.

Caller ID and Dialing Personas

Easily change the phone number or persona to represent the type of call you’re making.

Call Recording

Quickly and efficiently preserve and review phone conversations with the on-demand call recording feature.

Shared Line Appearance/Delegation

Assign a delegate to screen and make calls on behalf of another person. Easily see calls placed on hold and select them to answer.

Zoom Phone App

See It in action

Zoom Cloud Calling Features

Designed to give powerful cloud Phone System

Desktop & Mobile App

Powerful apps unlock the ability to communicate and interact with contacts from any device, from anywhere, anytime

Deskphone Support

Preserve the traditional desk phone experience with native support for standard SIP-based VoIP devices from third-party vendors like Poly and Yealink

Intelligent Call routing

Never miss a call. With intelligent personal and system call routing capabilities, calls are efficiently connected


Auto Attendant

Reduce the workload of administrative assistants by creating automated attendants with easy-to-use call routing wizards


Voicemail transcription and notification allows you to easily manage voice message from any device

Call Transfer

Supervised and blind transfer capabilities ensure you can easily route calls to the right person anytime, anywhere

Call Forwarding

Manage personal call handling rules to redirect calls to internal users and external phone numbers

Call Recording

On-demand and full time recording, transcriptions and playback allows you to easily archive and retrieve phone conversations

Call Hold

Easily place and retrieve calls on-hold from Zoom apps and supported deskphones

Call Delegation

Assign administrative assistant the privilege to make and receive calls on behalf of executives

Call Blocking

User can manage personal call black lists to automatically block unwanted calls

Elevate to Meeting

Seamlessly elevate a phone call to a full feature Zoom Meeting without requiring participants to manually join

How does Zoom cloud phone system change your business?

Admins are more efficient than every with call delegation, automated attendants, and intelligent call routing.

Your team is always connected and responsive, whether they’re at their desks or on the go.

Integrated directories make calling a coworker as easy as searching for their name.

Your team has more control over when, where, and how they recieve and make phone calls.

Configurable caller ID lets your team customize the displayed phone number when making outbound calls.

Consolidate carriers and disparate systems into a single platform.

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