Webex Calling

The leading cloud phone system you can trust

What is Cisco Webex Calling?

Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling, enabling you to replace your traditional on-premise PBX system with a globally trusted cloud calling solution. Webex Voice over IP Calling easily extends to a complete collaboration experience that includes calling, meetings, messaging, contact center, and integrated devices for all situations.

Enterprise performance

Integrated collaboration

Exceptional control

Webex Calling Interface & Features

Feature Rich Cloud Phone System

Webex Phone System enhances three of the most common scenarios for communicating in the workplace—calling, messaging, and meeting — by bringing all the workstreams together in a single app. Use this collaboration app to facilitate secure and reliable collaboration with anyone, both inside and outside your company.

Cloud Calling

Corporate directory

Easily access your corporate directory, enabling you to find colleagues within seconds with a simple search from any device.

Multiple calls

Easily access your corporate directory, enabling you to find colleagues within seconds with a simple search from any device.

Single number reach

Publish one business phone number and all your calls will go to the device of your choice: desktop app, smartphone or desk phone.

Video Calling

Book & schedule meeting

Schedule a meeting or start an ad-hoc meeting with everyone in your space with a single click.

Personal meeting room

Enjoy your own private and secure online meeting room with a dedicated phone number where teams can participate in HD audio, video, messaging, and screen sharing collaboration.

Screen sharing

Share your entire screen or a specific app or document. Sharing can be done from the Webex desktop app in a single click. 


Direct and group chat

Enjoy extra flexibility with your chat messages: edit, delete, forward, flag for follow-up, quote, animated reactions, and threading.

Presence Status

Smart presence lets you know when your colleagues’ availability, removing the guesswork from communicating.


Minimize distractions without missing critical updates by customizing your notifications so you only get alerts about messages that matter to you.

Webex Calling App

See it in action

Webex Cloud PBX Features

Feature Rich Cloud Phone System

Hunt Group

Calls are distributed from a single phone number to a group of extensions. If a team member is not available to answer the phone, calls will automatically distribute to a team member who can.

Auto Attendant

Calls are answered by an automated operator with personalized greeting message and menu options. E.g ‘For sales, press 1. For service, press 2.’

Call Scheduling

Set a time-of-day schedule for Hunt Group, Auto Attendant, or extensions to have different greetings for business hours and outside of business hours.

Call Transfer

Call transfer, or call forwarding allows the inbound calls to be rerouted to another extension or a messaging system with pre-defined rules.

Call Queue

Incoming calls are placed in line to be answered as agents are busy with other calls. Calls are routed based on first in, first out. Enabled with greeting message and music is played while waiting on hold in the queue. Agents can also log in and out of queues, if desired.

Call Recording

Record all incoming and outgoing calls that is saved on a highly secured and encrypted server for replay and archival. This feature is helpful for quality assurance, training and more.

Analytics & Reports

Accessible web portal for analytics and report on the activity and performance of agents and call centers under supervision. Reports can show multiple parameters such as call duration, abandoned calls, idle duration, etc. in HTML, PDF, and Excel format.

Supervisor App

Allows the supervisor to oversee individual call center or distributed multi-site centers, regardless of geographic location. Supervisors have the ability to real-time monitor agents and queue activities all from their panel. E.g – silent monitoring, call barge in, call conferencing.

What can Webex Calling do for your business?

Enhanced experience between devices

Work and stay connected on your desk phone, desktop and mobile devices to be more productive, from anywhere. Seamlessly transition and hand-off phone calls between different devices.

Simplify IT Administrative tasks

Webex Calling is intuitive to provision, manage, and set up. SASBOSS has a simple interface for IT and a self-care portal so users can handle basic settings and preferences.

Built for enterprise performance and reliability

Webex Calling is ultra-reliable with multiple geo-redundancy locations. Data is stored and backed up in separate datacenters. You are protected from natural disasters and technical catastrophes allowing full business continuity.

Next-generation end-to-end security

Security is paramount with Webex Calling, all components of the phone system network is protected every step of the way. Users can rest assure data and phone line is risk free from security breach.

Webex Phone System is a Hosted Service

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