Pricing
Plans and pricing to suit your business
3 Easy Steps To Finalise Cackle Cloud Phone
1. Select Your User License
Pricing for Each user/extension requires a service pack which provides a defined amount of service inclusions.
License Type Pricing
Office User
- Telephony Feature
- Voicemail
- Hunt Group
- Three Way Calls
- Call Queues
Executive User with Webex Softphone
- All Office User Features Included
- Selective Call Handling
- Broadworks Share Call Appearance
- Busy Lamp Field (Deskphone)
- Call Park (Deskphone)
- Push to talk (Deskphone)
- Do not disturb
- Call recording control
Webex Basic
User
- All Executive User Features Included
- Instant Messaging
- Presence
- Webex Spaces Meetings
- Video On Demand
- File sharing
Webex Standard User
- All Webex Basic User Features Included
- Instant Messaging
- Presence
- Webex Spaces Meetings
- Video On Demand
- File sharing
- Personal meeting room up to 25 participants
Webex Premium User
- All Webex Standard User Features Included
- Instant Messaging
- Presence
- Webex Spaces Meetings
- Video On Demand
- File sharing
- Personal meeting room up to 1000 participants
Office
- Included Calls
- Core Telephony Features
- Voicemail
- Hunt Groups
- Hold Music
- Three Way Calls
- Directory Number Hunting
Executive
- All Office Features
- Selective Call Handling
- N-way Calls
- Shared Call Appearance on Multiple Devices
- Single Number Reach on Mobile
- Desktop Softphone
- Call Park and Pickup
Collaboration
- All Office and Executive Features
- Instant Messaging
- MyRoom Collaboration (Messaging, Screensharing)
- Video on Demand
- File Sharing
- Unified Communication Application
Office Users
- Telephony Features
- Voicemail
- Hunt Group
- Three Way Calls
- Call Queues
Executive User with Webex Softphone
- All Office Users Features Included
- Selective Call Handling
- BroadWorks Share Call Appearance
- Busy Lamp Field (Deskphone)
- Call Park (Deskphone)
- Push to Talk (Deskphone)
- Do not disturb
- Call recording control
Webex Basic
User
- All Executive User Features Included
- Instant Messaging
- Presence
- Webex Spaces Meetings
- Video on Demand
- File sharing
Webex Standard User
- All Webex Basic User Features Included
- Instant Messaging
- Presence
- Webex Spaces Meetings
- Video On Demand
- File Sharing
- Personal meeting room up to 25 participants
Webex Premium User
- All Webex Standard User Features Included
- Instant Messaging
- Presence
- Webex Spaces Meetings
- Video On Demand
- File Sharing
- Personal meeting room up to 1000 participants
2. Select Your Group or Extension Add-Ons
Add-ons provide extended features for end user or group services, like call recording, connecting an end user to call centre or CRM integration.
Group Add-ons
Auto Attendant
A voice menu system that allows callers to be transferred to an extension without going through an operator or receptionist
Hunt Group
The ability to distribute calls with time of day routing from just a single telephone number
Fax service
Enables e-Fax Service. e-Fax can be delivered to a nominated email address or company wide domain
SIP Trunk
Connect your existing on-premise PBX to the PSTN
Extension Add-ons
Call Recording
Record your calls. Can configure into different recording modes
CRM Integration
Input call data and insights directly into your CRM or utilise CRM information to personalise the customer experience
Call Centre Application
Manage inbound calls, call flows and source caller IDs for the best first experience
Call Centre Queue
Ability to queue the call and deliver to an agent/extension as they become available
3. Select Your Desk Phone or headset
Choose from Cackle’s wide range of phone and headset hardware to suit your need and boost your productivity. Select from the list of compatible devices below. If you are unsure, feel free to contact us.
Supported Hardware Vendors
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