Cackle Cloud Phone

Cloud Phone System and Collaboration Platform

Boost the capability of hybrid and distributed workforce

What is a Cloud-Based Phone System?

Retire your on-premises PBX, move to a cloud-based solution and gear up for distributed workforce. Cackle Cloud Phone is a VoIP landline and unified communication solution that extend the power of a voice system into a complete collaboration experience. Remote working is here to stay, empower your business with the tools to collaborate in a hybrid working environment. Cackle’s is a one of New Zealand VoIP providers and our Cloud Phone System enables distributed teams to achieve high productivity through the benefit of flexible hours, reduced travel and great work/life balance.

With cloud phone system your team can work from anywhere, anytime and on any supported devices. You are no longer limited to voice only, with our complete unified communications solution you have multiple communication avenues such as cloud voice, chat, video and content share. You and your team dictate what works best for you.

Phone System Platforms

Choose the collaboration platform that best suit your business needs

Microsoft Teams Phone is a cloud-based phone system with advanced features including call transfer, multilevel auto attendants, and call queues. Teams Phone system enables connection to your choice of PSTN calling – Microsoft Calling Plans, Direct routing, and Operator Connect.

With Microsoft Teams Phone, you can work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration.

Zoom Phone is a simple, secure, video-first, cloud phone system that is innovative, reliable and scalable. It offers a single platform that support PSTN inbound and outbound calling. With Zoom Phone License it enables the Phone System and becoming one unified app for phone, video, meeting, and chat.

It allows the user to seamlessly make and receive phone calls, share content, participate in video meeting, all from the Zoom desktop and mobile app.

Webex combines calling, meetings, messaging, and team collaboration into one-easy-to-use solution that empowers teams of all sizes to get work done. Simple management with the control you need, and the simplicity you expect. It is efficient communication and collaboration anywhere you are.

Webex has all the robust PBX capabilities – Get a full set of calling features including merging, call waiting, holding, forwarding, DND, voicemail and more.

Cross-Platform Application

Flexibility at your finger tip

Our VoIP landline and unified communication solutions cater for multi-device support, enjoy the freedom to have your phone system on any iOS or Android mobile, any Windows or Mac PC and any certified desk phones. You will have easy access to send messages, check your calendar, initiate a call or even move between devices. Your business is no longer limited to a traditional physical deskphone, your phone system will always be ready wherever you are.

Analogue vs VoIP Phone System

how VoIP can benefit your business

Businesses of all sizes rely on quality phone systems to communicate with clients, customers, internal staffs and business partners. As the nature of hybrid work transforms the world, the communication needs of businesses are also changing. Cackle Voice over IP solutions makes sure your business is always ahead of the ever-changing communication requirement. Please see below some benefits of VoIP Phone Systems over the traditional Analogue Phone Systems:

Cost - Installation & Maintenance


On-premise analogue phone system is costly to install and maintain. Typically businesses will need to procure all associated hardware upfront such as PBX system, rack space and power supplies.

On top of that there are high ongoing maintenance cost such as effective air conditioning for temperature control, onsite staff to install, configure, monitor and maintain the communication infrastructure. Cackle being one of the VoIP providers will look after the phone system servers so you don’t have to!

Voice over IP

Voice over IP, a cloud solution eliminates the concerns of an on-premise system. With cloud phone system, your communications infrastructure is hosted, and fully managed. There is very little upfront cost involved on setting up VoIP services and the monthly charge is minimal compared to an analogue on-premise system.

As a managed service, we take the responsibility for system maintenance, security upgrades, geo-redundancy, and hardware upgrades in partnership with our vendors.



Analogue phone systems offer basic telephony features such as call transfer, extension dialing and voicemail. There are limited add-on features outside of the basic capability. Additional hardware and software licenses are required for extra features that involves more overhead costs.

Traditional analogue phones will soon to be end of life and most telco have started moving customers to internet-based phone systems.

Voice over IP

Cloud based phone system has all the standard telephony features of an analogue phone system and offers a vast array of features that can be integrated on top. VoIP enable users to make and receive calls from a PC or mobile application and has the ability to elevate the call to video meeting with a single click.

Other features such as call recording, call reporting, call analytics and call centers can be added with ease at minimal costs and without the need of extra hardware.



In many cases, analogue phones can only operate within the same premise where the PBX system hardware is hosted. There are limitations to providing disaster recovery and restrictions to delivering geographical flexibility. Implementation of any type of redundancy will be extremely costly and complicated.

Moreover, there are multiple challenges in scalability for additional PBX expansion or relocation to other premises.

Voice over IP

Cloud PBX, or Voice over IP delivers the flexibility that traditional system cannot achieve at minimal to no cost. The phone system becomes a hosted service that is highly scalable with very little cost to deploy additional services.

The calls are routed via the internet which eliminates geographical limitation to accommodate business that has distributed workforce. It is the perfect solution for the hybrid work era.

Why Choose Cackle?

We Solve Your Communication Problems

High Quality Experience

Reliable Service

Superb Support

Flexible Solution

User Friendly

Minimal Capital Cost

Revolutionize Business Communication with Advanced VoIP Phone Systems

In today’s fast-paced business landscape, efficient communication is the cornerstone of success. Traditional phone systems are becoming obsolete as companies transition to more flexible and cost-effective solutions. This is where Voice over Internet Protocol (VoIP) technology takes center stage.

VoIP has reshaped the way businesses approach communication. By leveraging the power of the internet, VoIP enables the transmission of voice and multimedia content over IP networks, eliminating the need for traditional copper-wire phone systems. This digital revolution brings numerous benefits.

Traditional phone systems often come with exorbitant setup and maintenance costs. VoIP, on the other hand, significantly reduces costs by utilizing existing internet infrastructure, slashing long-distance charges, and offering competitive international calling rates.

Modern businesses require communication solutions that adapt to their dynamic needs. VoIP enables seamless mobility, allowing employees to connect from anywhere with an internet connection. This is particularly crucial in today's remote and hybrid work environments.

Business VoIP systems offer an array of advanced features that enhance collaboration and productivity. From call forwarding and voicemail-to-email transcription to video conferencing and auto-attendants, VoIP caters to a diverse range of communication needs.

Leading VoIP Providers and Solutions

A thriving market of Cackle, one of New Zealand's VoIP providers offers a wide array of solutions to meet businesses' unique requirements. Platforms like Webex Phone, Microsoft Teams Telephony, and Zoom Phone System integrate VoIP capabilities seamlessly into their broader collaboration platforms, making communication even more streamlined.

Tailored Solutions for NZ Businesses

In New Zealand, the adoption of VoIP phone systems is on the rise, driven by the need for cost-effective communication solutions. VoIP Phone Systems NZ offers businesses in the region a range of options, from basic setups to advanced call center solutions. This empowers businesses to choose the right solution that aligns with their communication goals and budget.

Empowering Call Centers with VoIP

VoIP technology has also revolutionized call centers. VoIP call center solutions enable efficient call routing, real-time monitoring, and integrated customer relationship management (CRM) systems. This synergy enhances customer service, minimizes wait times, and maximizes agent efficiency.

The shift from traditional phone systems to VoIP represents a significant leap forward in business communication. With its cost savings, flexibility, advanced features, and seamless integration, VoIP is transforming the way companies operate and interact. As businesses continue to embrace cloud-based communication solutions like Webex Phone, Microsoft Teams Telephony, and VoIP Phone Systems in New Zealand, the future of business communication looks more collaborative, efficient, and connected than ever before.

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